FAQ

We're so excited you thought of Gild to Lily to consign your clothing and accessories. Here are some frequently asked questions.

When should I bring in what I have?
Clothing sells best in the correct retail selling seasons. We provide cash offers for all seasons, but consign only in-season items. This guarantees your items will likely sell the fastest and for more money. Bringing items in at the start of the season yields the best results. Below is our schedule of when we accept items for each season.

  • February 1st - Spring (Think layers and bright colors!)
  • April 1st - Summer (Shorts, tanks, swimwear and sandals. Don't forget the beach bags and sunglasses!)
  • August 1st - Fall (Jeans, light jackets, layering pieces and darker colors)
  • October 1st - Winter (Sweaters, warm coats, scarves, hats and gloves, winter boots)

What kinds of items do you consign?
We are looking for:

  • Like-new classic and hip modern ladies' fashion 3 years and newer apparel
  • Mall brands (sizes 0-XL)
  • Petites
  • Plus sizes (XL- 3X)
  • Men's casual & sportswear, (sizes small-4X; no custom dress shirt sizes, please)
  • Designer handbags and shoes
  • Women's and men's shoes and accessories
  • Workout and fitness clothing
  • Special occasion gowns
  • High school formals (February-April, August-September)

When can I bring items?
Anytime without appointment Monday-Friday, 10am-7pm. (Excluding Saturdays). 

How do I bring items?
Clothing should be freshly laundered or dry-cleaned, wrinkle free and on-hangers, please. This helps speed up our review process, but don't worry, you'll get them back! Bring as few or as many items as you have. We preview your items while you wait. For larger amounts, please allow a few more minutes. You can also bring off-season merchandise and we would love to pay you cash.

Where do I bring items?
We have a convenient consigning desk, located on our lower level. There is a convenient drive on the west side of our building and parking lot. 

Can your stores come to me?
Yes, we often do for estates, size changes, and moves. Please contact us for our current fees.

How do you determine pricing?
We use the industry standard for pricing (approximately 1/3 of the retail price for clothing) and our years of market experience. Our goals are the same: to get the most the market will bear for your piece(s), yet still sell your items within the 60 day consignment period.

What if I would like a certain amount for my items?
We are happy to discuss whether your pricing expectations match our market when we preview your item.

Will the items I consign be subject to price reduction?
Yes, we do 1 price reduction near the end of your consignment period -- in every effort to sell your items. And, from time to time, we use sales and coupons to drive traffic in for your items.


How do I know that items have sold and what my earnings are?
Our on-line look up allows you to see sold items and your earnings at anytime. All earnings are available for pick up at either location or you can use your earnings towards merchandise. Let us know if you need a check mailed ($.80 off your earnings to covers the check & postage).

What happens if all of my items do not sell?
Most consignors like for us to donate their items to a worthy cause at expiration. Ask us if you would like us to print a tax deductible form and inventory list with pricing for your taxes. Or, you can let us know that you would rather pick up any unsold items when you drop off your items.

What do I need to do if I would rather pick up any unsold items?
At drop off, when you let us know you would like to pick up, we give you the expiration date on a reminder card. It is up to you to call us, (616) 863-8491, in advance to schedule a pick up date and time. Please allow 24 hours for pick up...we never know how busy our store will be. We pull your merchandise and prepare them for you the night before you come in so as to have as much selling time as possible!

After a small grace period, we need to make room for new merchandise, any abandoned items are donated to a worthy cause.

Still have questions? Give us a call, (616) 863-8491.