FAQ

- in like-new or new condition
- purchased less than 3 years ago
- from mall brands to luxury labels
- in the styles and trends our customers are buying.
We are welcoming:
- Mall brands (sizes 0-XL)
- Petites
- Plus sizes (XL- 4X)
- Men's casual & sportswear, (sizes small-4X; no custom dress shirt sizes, please)
- Handbags, luggage and accessories
- Women's and men's shoes
- Workout and fitness clothing
- Special occasion gowns
- High school formals (February-April, August-September)
- New with tags gift items
When should I bring in what I have?
Clothing sells best in the correct retail selling seasons. We consign only in-season items. This guarantees your items will likely sell the fastest and for more money.
Pro Tip: Bringing items in at the start of the season yields the best results! Don't worry if you are cleaning out a season we are not currently stocking, we provide cash offers for all seasons.
Below is a helpful schedule of when we are welcoming consigned items and when they will sell best for you:
January 1 - February 1 Resortwear / Travel & Spring Think layers & bright colors!
Bring your Spring items early and receive up to 30 days of extra selling time!
- Best sellers during this time:
- Valentine's Day Themes, Sunglasses / Sun Hats, Beach Bags , Carry On's / Duffle Bags / Luggage / Backpacks, Travel Accessories: Make Up Case, Toiletry Kits, Travel Loungewear, Sneakers, Swimsuits / Swim Trunks / Cover Ups, Shorts/Crop Pants, Sandals, Short Sleeve / Sleeveless / Tank Tops
February 1 - March 31 Spring / Prom
- Best sellers during this time: NWT gifts & Mother's Day themes, Jewelry ,Golf / Tennis / Pickleball Themes, Skorts, Baseball Caps, Lightweight jackets / raincoats / running jackets, Cardigans (style centric: boxy, cropped waist length), Blazers / Denim Jackets, Crop Length Pants, Straight to Wide Leg Jeans with Longer Inseams, 3/4 length to long sleeve tops in light & bright colors, Layering sleeveless tops, Spring colored, light weight sweaters
April 1st - July 31 Summer
Think about items we wear in the hottest of weather!
- Best sellers during this time: Sundresses, Wedding Guest Dresses, Sneakers / Sandals, Swimsuits / Swim Trunks / Cover Ups, Shorts / Capris, Short Sleeve / Sleeveless / Tank Tops, Long sleeve linen or sheer sleeve tops only
June 1 Juniors: Back to School / Homecoming Dresses
- Best Sellers during this time: Wide leg jeans / Mom Style Jeans, Sweats! Hooded Sweatshirts: Oversized & Cropped, Oversized / Baby or Graphic Tees, Retro or Vintage / Music Themes, Y2K, 90's Cuts, Halter Tops & Dresses (Baby doll, Full Button Back, or Broom skirts), Knit/Crochet: 70's Knitted Cardies, Boat Neck Tops, Cut Outs, Mini / Midi skirts
August 1st - September 31 Fall
Think darker colors, layering pieces, plaids, and light jackets!
- Best sellers during this time: Jeans, light jackets, layering pieces, jeans, plaids, light sweaters
- Short Season Items: (Bring before 10/1) - Ponchos, Puffer Vests, Fashion Boots/Booties (save snow boots for Oct 1), Lightweight Jackets / Running Jackets, Leather, Denim jackets / Jeans, Blazers
October 1st - December 31 Winter & Holiday Looks (Sparkle!)
Think sweaters, warm coats, snow hats and gloves, winter boots!
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Best sellers during this time: Jewelry, NWT Gift Items (until Christmas), Ugly & Not So Ugly Sweaters (until Christmas), Warm Layers, Snow Gear / Snow Boots, Winter Coats, Holiday Sparkle / Velvet, Heavy Sweaters, Wool Fabrics
When can I bring items?
Anytime without appointment Monday through Friday 12-7pm, Saturday 12-6
How do I bring items?
Clothing should be freshly laundered or dry-cleaned, wrinkle free and on-hangers, please. This helps speed up our review process, but don't worry, you'll get them back on the same visit! Bring as few or as many items as you have. We preview your items while you wait. For larger amounts, please allow a few more minutes. You can also bring off-season merchandise and we would love to pay you cash.
Where do I bring items?
We have a convenient consigning entrance and team, located on our lower level. There is a convenient drive on the east side of our building and parking lot. Check in when your arrive! Rolling laundry carts and larger rolling racks are available for your ease in dropping off.

How do you determine pricing?
We use the industry standard for pricing (approximately 1/3 of the retail price for clothing) and our years of market experience. Our goals are the same: to get the most the market will bear for your piece(s), yet still sell your items within the 60 day consignment period.
What if I would like a certain amount for my items?
We are happy to discuss whether your pricing expectations match our market when we preview your item.
Will the items I consign be subject to price reduction?
Yes, we do 1 price reduction near the end of your consignment period -- in every effort to sell your items. And, from time to time, we use sales and coupons to drive traffic in for your items.
How do you determine what is featured on your live selling shows and your website? All items are available for sale 6 days a week in-store. We do showcase a large portion of the items we consign digitally on our website and our live selling shows based on our digital and live shopping community's requests, buying experience, and preferences. Although we are not able to guarantee every item is photographed for our website, we are working diligently to grow this area every month for our consignors.

How do I know that items have sold and what my earnings are?
Our on-line look up allows you to see sold items, your inventory, and your earnings at anytime. All earnings are available for pick up at Gild the Lily or you can use your earnings towards merchandise. Let us know if you need a check mailed or a Venmo transfer ($1 off your earnings to cover the check, Venmo fees &/or postage). Please note: Venmo transfer are immediate, but may take 24-48 hours for Gild the Lily to process.
What happens if all of my items do not sell?
First of all, feel good! We will have sold everything we could and everything else will be passed on to a worthy cause when you contract expires. Ask us if you would like to print a tax deductible form and inventory list with pricing for your taxes.
What do I need to do if I would rather pick up any unsold items?
Enjoy the convenience of our Personal Concierge Pick Up service for unsold items priced over $50 and all jewelry. Once your 60 day consignment period has ended, contact to schedule your pick up appointment. We'll prepare and organize your remaining -items so your pick up is effortless. Please allow 7 days for preparation.
After a small, 10 -day grace period, we need to make room for new merchandise, any abandoned items are donated to a worthy cause.
Still have questions? Give us a call, (616) 863-8491.